Terms of Use
introduction
By accessing or using our website, products, or services, you agree to these Terms of Use and any related policies, including our Privacy Policy and Cookie Policy. These Terms govern your use of our website, purchases, and other interactions with Benjo (TMM International Pty Ltd). If you do not agree to these Terms, you should not access or use our website.
These Terms apply to all users, regardless of location, and are designed to ensure a safe, fair, and enjoyable experience while protecting both you and Benjo.
Eligibility
Our products and services are intended for individuals aged 18 years and older. By using this website, you confirm that you meet this age requirement and that any information you provide is accurate, complete, and up to date. If you are under 18, you must obtain parental or guardian consent to make purchases or register for an account.
Website use
You agree to use our website responsibly and only for lawful purposes. You must not misuse the website by engaging in fraudulent activities, attempting to access restricted areas, or transmitting harmful or unlawful content. Benjo reserves the right to suspend or terminate access for any user who breaches these Terms or engages in behaviour deemed inappropriate, illegal, or harmful to the website, our services, or other users.
Account Registration
Some parts of our website may require account registration. When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account or any other security breach. Benjo will not be liable for any loss or damage arising from unauthorised access to your account where reasonable precautions have not been taken.
Orders, Payments, and Pricing
All orders placed through our website are subject to acceptance by Benjo. While we aim to provide accurate pricing and product availability, errors may occur. In the event of a pricing or product description error, we reserve the right to cancel orders or correct the information and notify you accordingly.
Payments for purchases must be made using the payment methods provided on the website, including credit/debit cards, PayPal, Afterpay, or other authorised processors. All payments are processed securely, and you agree to provide current, complete, and accurate payment information.
Shipping and Delivery
We partner with trusted logistics providers, including Australia Post and Wiseway Logistics, to deliver orders worldwide. Estimated shipping times are provided as a guide only and may vary depending on your location and local customs processes. You agree that Benjo is not responsible for delays or losses incurred during shipping by third-party providers, and risk passes to you upon dispatch of the goods.
Returns and Refunds
Returns, exchanges, and refunds are handled in accordance with our separate Returns Policy, which forms part of these Terms. By making a purchase, you acknowledge and accept the terms outlined in that policy.
Intellectual Property and Trademarks
All content on the website, including text, images, graphics, logos, product names, and brand identifiers, are the property of TMM International Pty Ltd or its affiliates, licensors, or partners. This includes Benjo, BenjoWorld, and Benjo UGG Australia. You may not reproduce, distribute, modify, or use any such intellectual property without our express written consent. Unauthorised use may constitute infringement under applicable laws.
User-Generated Content
If you submit content to the website, such as reviews or comments, you grant Benjo a non-exclusive, worldwide, royalty-free licence to use, reproduce, and display such content for marketing, promotional, or operational purposes. You warrant that your content is accurate, lawful, and does not infringe the rights of any third party.
Communications and Marketing
By providing your contact information, including phone number or email, you may receive communications regarding orders, updates, or promotional offers, including SMS messages where consent has been given. You can opt out of marketing communications at any time using the unsubscribe links or by contacting cs@benjoworld.com. Transactional messages related to orders, shipping, or account activity are essential and will be sent regardless of marketing preferences.
Disclaimers
Our website and products are provided on an “as is” basis. While we strive for accuracy and quality, Benjo makes no warranties regarding the completeness, reliability, or suitability of any content, products, or services. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
Limitation of Liability
To the extent permitted by law, Benjo, its affiliates, and partners are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website, products, or services. Our total liability for any claim shall not exceed the amount you have paid for the relevant goods or services.
Governing Law and Jurisdiction
These Terms are governed by the laws of New South Wales, Australia. You agree that any dispute arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts in New South Wales.
Changes to Terms
Benjo reserves the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated Terms.
