The Kit. For the process.

Delivery confirmation will be sent out to approved orders. Make sure to check you spam inbox.

If your order hasn’t arrived within the expected timeframe, contact us within 30 days of receiving your dispatch notification. We’ll work with our delivery partners to track it down or arrange a solution. Benjo holds no responsibility for parcel/s left at a premises or redirected after dispatch.

Please refer to our Delivery & Returns Policy for eligibility and instructions.

All advertised items are subject to stock availability. Those not in stock are either unavailable or removed from the website.

Items cannot be changed once an order is placed.

Orders must be placed through benjoworld.com

Please ensure to include the correct shipping address prior to submitting orders. No responsibility for redirecting items to different or new shipping addresses after dispatch.

We accept secure payments via Stripe, which supports:

• Major credit and debit cards (Visa, Mastercard, American Express)
• Apple Pay and Google Pay (where available)

All transactions are encrypted and processed securely. If you’re having trouble at checkout, check with your bank to ensure your card supports online purchases. Still stuck? Our customer service team is here to help.

This could be due to an unsupported card, a browser issue, or a bank restriction. Try a different payment method or device, and make sure your card is enabled for online purchases. If problems persist, reach out to our customer service team.